Privacy Policy

Who is responsible for Wi Player privacy?

Wi Player is currently developed and operated from Morocco. The Wi Player operator is responsible for the information processed directly for Wi Player activation, licensing, website playlist management, purchase verification, and support.

Official business and support contact details will be published before public commercial launch. Until then, the Contact Us page is the designated contact point.

What information may Wi Player use?

Depending on how you use Wi Player, we may process the following limited information:

• Wi Player Device ID: the identifier displayed by the application and used for trial and license management.
• Activation information: trial status, activation status, plan, activation date, and expiration date where applicable.
• Purchase information: transaction or order reference, purchased plan, amount, purchase date, payment status, and refund status.
• Email address: when needed to identify a purchase, answer a support request, or handle a refund request.
• Playlist management information: playlist name and playlist URL when you choose to submit a playlist through the Wi Player playlist-management page.
• Basic technical information: limited network, security, error, or request information that may be processed by our hosting and payment providers as part of operating the service.
• Local website preferences: for example, the language selected on the website may be remembered locally in your browser.

What exactly is the Wi Player Device ID?

The current Android application derives the Wi Player Device ID from Android's system-provided Android ID and displays it in an easy-to-read six-pair format such as AA:BB:CC:DD:EE:FF.

This display format does not mean Wi Player is collecting your hardware MAC address. Customers should use only the Device ID shown inside Wi Player for activation and support.

Why do we use a Device ID?

The Device ID lets Wi Player recognize the application/device for licensing purposes. It is used to start and enforce the trial period, check whether Wi Player is activated, associate a purchase with the correct activation, provide support, and help prevent repeated trial or licensing abuse.

What happens during the free trial?

When a new eligible Device ID is first registered, Wi Player may create a trial record containing the Device ID, trial status, trial start time, and expiration time. This record allows Wi Player to determine whether the trial is still active and helps prevent unlimited new trials created by repeated reinstallations.

What happens when I activate Wi Player?

Wi Player may keep the Device ID together with the activation status, selected plan, activation date, and expiration date where applicable. This information is needed so the application can verify the license when it starts or checks activation status.

What happens to my playlist?

You provide your own playlist or provider URL. Wi Player does not sell, select, own, or supply the playlist or the media it references.

The current website/backend may store the playlist name and playlist URL so the Wi Player device can retrieve and manage the playlist. The application then downloads and caches media catalog information locally on the customer's device for normal use and faster navigation.

Wi Player does not treat the customer's playlist content as its own media library and does not sell that information. We aim to minimize server-side playlist retention as the playlist-transfer system is further developed.

Does Wi Player permanently store my channels, movies, or series on its servers?

The Wi Player application is designed to download and cache the media catalog used by the player locally on the customer's device. Wi Player's activation database is not intended to become a hosted library of a customer's channels, movies, or series.

Third-party providers may, of course, operate their own servers independently of Wi Player.

Do you monitor what I watch?

Wi Player is not designed as an advertising or viewing-profile service. We do not need to build a marketing profile of the channels, movies, or series a customer chooses to play in order to sell a Wi Player activation.

What payment information does Wi Player keep?

Wi Player may keep the minimum information needed to prove and manage a purchase, such as a transaction or order ID, Device ID, plan, amount, purchase date, payment status, refund status, and purchase email where needed.

Wi Player does not need to store your full card number, CVV, or online-banking credentials. Sensitive payment details are handled by the payment provider used for the transaction.

Why might Wi Player keep an email address?

An email address may be used to identify a purchase, communicate about a payment or refund, respond to a support request, or confirm that a person requesting purchase support is connected to the transaction.

A phone number is not required for normal Wi Player activation or refund handling unless a future service specifically requires one and we tell you before collecting it.

Why are we allowed to use this information?

Depending on the information and the law that applies, Wi Player may process information because it is necessary to provide the service or fulfill a purchase, to protect the service against fraud and abuse, to comply with legal or accounting obligations, or because the customer has given consent where consent is required.

Do we sell or rent customer information?

No. Wi Player does not sell or rent customer personal information. Information may be shared only when reasonably necessary with service providers that help operate the application, website, hosting, security, support, or payment processing, or when required by law.

Which service providers may process information?

Wi Player currently uses Cloudflare infrastructure for parts of its backend and database services. Cloudflare may process technical request and network information as part of providing that infrastructure.

Payment providers, such as PayPal when offered, process payment and transaction information according to their own privacy terms. Wi Player does not receive the customer's full card credentials from the payment provider.

Does the website use advertising cookies or trackers?

At the time of this policy, the Wi Player website does not intentionally add advertising trackers, advertising pixels, or third-party marketing analytics. The website may store simple local preferences, such as the selected language, in the customer's browser.

Cloudflare and payment providers may still process normal technical information required to deliver, secure, and operate their services.

Can information be processed in another country?

Yes. Internet infrastructure and payment providers may operate systems in multiple countries. When Wi Player uses third-party providers such as Cloudflare or PayPal, information may be processed according to those providers' infrastructure, contracts, and privacy protections.

How long do we keep information?

We aim to keep information only for as long as reasonably needed for the purpose for which it was collected. Activation and transaction records may need to be retained for licensing, accounting, fraud prevention, refund handling, support, tax, dispute resolution, or legal obligations.

Playlist records are handled as described above and are not treated as a customer media library owned or supplied by Wi Player.

What information does Wi Player try to avoid collecting?

Wi Player does not need your contacts, personal photos, private messages, unrelated personal files, or full payment-card details to provide normal player activation and playlist functionality.

We also do not ask customers to submit a hardware MAC address for normal activation; customers should use only the Device ID displayed inside Wi Player.

How do we protect information?

We use reasonable technical and organizational measures appropriate to the information we process, including limiting the information collected and relying on established hosting and payment providers. No internet service can promise absolute security, so customers should also protect their own Device ID, playlist credentials, provider credentials, and transaction records.

What about children?

Wi Player is a general media-player application and is not designed to intentionally collect personal information from children. Customers are responsible for the playlists and media sources they choose to use and for supervising use of the application where appropriate.

What privacy choices or rights may I have?

Depending on the law that applies to you, you may have rights to ask about personal information associated with you, request correction, request deletion where appropriate, object to or restrict certain processing, or make a complaint to a competent data-protection authority.

Some transaction, security, accounting, anti-fraud, or legal records may need to be kept even when a deletion request is made.

How can I make a privacy request?

Use the Contact Us page and provide enough information for us to identify the relevant activation, purchase, or support record. We may need to verify the request before changing or disclosing account-related information.

Can this Privacy Policy change?

Yes. Wi Player may update this Privacy Policy when the application, website, payment process, service providers, or data-handling practices change. The updated version and revision date will be published on this page.

How can I contact Wi Player?

Use the Contact Us page for privacy, activation, payment, refund, or data-related questions. An official support email and business contact details will be added before public commercial launch.